Shipping Policy
When you place your order, you will then be prompted to decide what your preferred shipping method is. Once you have chosen all the replacement parts you need, you can then decide how quickly you need them.
We aim to ship all items within 48 hours from receiving your payment. When you place your order, please consider if it is the weekend or late in the day when calculating arrival times for your order.
We use WANB Express for international shipments out of China by default, or DHL/UPS/FedEx express as required. Delivery to international addresses with them is estimated within 6-12 business days. The shipping lead time may vary depending on the location and availability, however a method that can be tracked is always preferred unless one cannot be used for the specific address.
We expect you to share USD 10.00 as part of the shipping fee for delivery of your order.
If you will be ordering multiple parts, to save on shipping, it is best to combine all orders into one. Each parcel carries with it a standard rate fee whereas an order placed at a later time will be shipped separately and incur additional shipping fees. We will combine all parts as best as possible to keep your shipping costs low, but be sure to include all parts in one order to get the best shipping price possible.
FAQ:
Will I get tracking details?
Yes, you will be emailed tracking details once your item has been dispatched. We will email the address you provide when you placed your order. This allows you to keep track of where your order is at all times.
I live outside China. Do you ship internationally?
Yes we do, we focus on orders from international customers and ship all over the world including North America, Europe, South America and Oceania.
What if I provided an incorrect address?
You as the customer are responsible for providing the correct shipping address to ensure you receive your parts in a timely manner. Typically when this happens, we will receive the item back as undeliverable. If an item gets returned to us due to an incorrect shipping address, you may be charged additional shipping charges for us to send it a second time. Please double-check to ensure that the address you provide is correct and up-to-date.
If you have any questions regarding this Shipping Policy, you can contact us at:
NPXSpares
5 Guanle Road,
Longhua, Shenzhen 518110,
China
info@npxspares.com
wilfred@npxspares.com
